Giro Announces Voluntary Recall of Giro Merit Helmet
Bell Sports, Inc. (“Giro”), of Scotts Valley, Calif, is voluntarily recalling Giro Merit helmets.
Hazard: The helmet straps on some Giro Merit helmets manufactured prior to January 2023 may disengage with the helmet when pulled with relatively little force, posing a risk of injury to the user in a crash. Giro is not aware of any incidents in the field related to this issue.
Description: This recall only involves Giro Merit helmets manufactured prior to January 2023. A Giro Merit helmet can be identified by the model name “Merit” on the rear/side of the helmet. It can also be identified by the inner helmet sticker which has the model name “Merit” written on it and also bears the alphanumeric identifier (GH230).
What to do: Consumers should stop using these helmets immediately and contact Giro. Merit owners in the USA can contact Giro at (800)456-2355 (option 4) between 8 a.m. and 5 p.m. CT, Monday through Friday or email us at email@example.com. International customers should contact the retailer they purchased their Merit helmet from. Giro will provide a replacement helmet of the same model/size that has been validated to be unaffected by this manufacturing defect.
No. Only the Giro Merit helmet manufactured prior to January 2023. The easy way to tell if your helmet is a Giro Merit is by looking on the outside of the helmet for the model name “Merit” or by looking at the inner helmet stickers with helmet information like the model name “Merit” and the alphanumeric indicator GH230.
You should stop using the impacted Giro Merit helmet immediately and contact the retailer you purchased the helmet from for a replacement, free of charge. US customers may also call Giro at (800)456-2355 (option 4) for a replacement. You can also contact us at firstname.lastname@example.org.
Yes. Any Giro Merit manufactured prior to January 2023 should be replaced out of an abundance of caution. Please call Bell (800)456-2355 (option 4) for a replacement.
Some helmets may have a strap that has the potential to become disengaged from the helmet when pulled with relatively little force, posing a risk of injury to the user during a crash.
Check the outside of the helmet near the rear-right side. The model name “Merit” should be legible on the helmet shell.
Yes. Any Giro Merit helmet made before January 2023 are affected by this recall.