Shipping

Shipping Details

• Business Days: Orders are processed and shipped Monday through Friday. Weekends and holidays are excluded.
• Expedited Shipping: Overnight shipping is currently unavailable.
• Same-Day Shipping: Giro does not offer same-day shipping. Note: “2-day shipping” refers to delivery within two business days after the order ships—not from the time of order placement.
• Shipping Estimates: Delivery times are estimated and not guaranteed.
• Special Programs: Orders placed through Pro Deal, Employee Purchase, or other special programs are not eligible for free shipping.
• Shipping Locations: We ship only to physical residential or business addresses within the United States.Note: We cannot ship to P.O. Boxes or Post Office locations for General Delivery.

Order Status & Returns

To check the status of an existing order, click here.

For warranty order status, please contact Customer Service at 1-877-358-2239.

For returns or exchanges of items purchased on giro.com, we provide:

• An authorized return label
• Free shipping on exchanges
• No restocking fees

Order Modifications

Orders cannot be canceled or modified once submitted. Please review your order carefully before completing your purchase.