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Contact Us

Contact Giro Support

Please review our list of Frequently Asked Questions for quick answers.

Business hours are Monday through Friday, 9:00 am - 6:00 pm EST. We are closed on Saturdays and Sundays.
Please allow two to three business days for a reply. All fields are required in the submission form below.

Please include any relevant details, such as:
 

  • Your Mailing Address
  • Product Model Name
  • Product Size
  • Product Color

  • Donations

    For donations inquiries, please refer to the donations page.

    Stickers

    To request Giro stickers, please refer to the stickers page.

    Sponsorship

    Please visit our sponsorship page for more info.

    US Ecommerce Customer Service

    1-877-358-2239
    Email: giro-consumersupport@giro.com

    Hours of Operation

    Monday - Friday, 9:00am - 6:00pm EST
    Closed Saturdays and Sundays

    Germany and Austrian Ecommer Customer Service

    +49 (0) 6434 / 2008-889
    Email: kundenservice@giro.com

    Hours of Operation

    Montag bis Frietag: 8:30 Uhr - 18:00 Uhr
    Freitag: 8:30 Uhr - 17:00 Uhr

    US Consumer Product Information & Warranty Service

    1-800-456-2355

    Hours of Operation

    Monday - Friday, 9:00am - 6:00pm EST
    Closed Saturdays and Sundays

    European Warranty Service

    Germany & Austria: kundenservice@giro.com
    If you need assistance with a Giro product purchased outside of the USA, please contact the retailer where purchase was made. If further assistance is needed, contact europefeedback@vistaoutdoor.com for support. Thank you.

    By Email

    EX: email@address.com
    EX: 123-456-7800