Free Shipping on All Helmets

Contact Us

Contact Giro Support

Please review our list of Frequently Asked Questions for quick answers.

Business hours are Monday through Friday, 9:00 am - 6:00 pm EST. We are closed on Saturdays and Sundays.
Please allow two to three business days for a reply. All fields are required in the submission form below.

Please include any relevant details, such as:
 

  • Your Mailing Address
  • Product Model Name
  • Product Size
  • Product Color

  • Donations

    For donations inquiries, please refer to the donations page.

    Sponsorship

    Please visit our sponsorship page for more info.

    US Ecommerce Customer Service

    1-877-358-2239
    Email: giro-consumersupport@giro.com

    Hours of Operation

    Monday - Friday, 9:00am - 6:00pm EST
    Closed Saturdays and Sundays

    Germany and Austrian Ecommer Customer Service

    +49 (0) 6434 / 2008-889
    Email: kundenservice@giro.com

    Hours of Operation

    Montag bis Frietag: 8:30 Uhr - 18:00 Uhr
    Freitag: 8:30 Uhr - 17:00 Uhr

    US Consumer Product Information & Warranty Service

    1-800-456-2355

    Hours of Operation

    Monday - Friday, 9:00am - 6:00pm EST
    Closed Saturdays and Sundays

    European Warranty Service

    Germany & Austria: kundenservice@giro.com
    If you need assistance with a Giro product purchased outside of the USA, please contact the retailer where purchase was made. If further assistance is needed, contact europefeedback@vistaoutdoor.com for support. Thank you.

    By Email

    EX: email@address.com
    Example: 123-456-7800