Contact Us

Thank you for your inquiry! Please note that our service teams will have limited email access starting on Wednesday, August 23rd through Monday, August 28th. Please expect email response delays for eCommerce returns and exchanges, and for delays with warranty request processing. Our service hours will be limited to 8am-12pm Central on August 24th and August 25th.

 

U.S. and Canadian Ecommerce Customer Order Information & Service:

    Hours of Operation:

  • Monday – Friday
  • 9:00 AM – 6:00 PM EST

Germany and Austrian Ecommerce Customer Order Information & Service:

    Hours of Operation:

  • Montag bis Freitag: 8:30 Uhr – 18:00 Uhr
  • Freitag: 8:30 Uhr – 17:00 Uhr

US Consumer Product Information & Warranty Service

  • Phone: 1-800-456-2355

    Hours of Operation:

  • Monday – Friday
  • 9:00 AM – 6:00 PM EST

Warranty Questions for Germany & Austria

Donations

For donations inquiries, please refer to this PDF document.

Note: Giro does not currently accept product orders via phone. If you are having difficulties ordering, one of our representatives can assist you with placing an order through our web site.

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Please provide any relevant details below (where applicable), such as:
• Your Mailing Address
• Product Model Name
• Product Size
• Product Color